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Name
*
First
Last
Phone
Email
Did you hire Happy Day Carpet Care or Flood Master for cleaning or restoration services?
*
YES
NO
What services did you hire Happy Day Carpet Care for?
*
Carpet Cleaning
Furniture Cleaning
Pet Stain and Odor Removal
Other Spot or Stain Removal
Carpet Repairs
Stripping and Waxing of VCT Tile Flooring
Water Damage Restoration
Pressure Washing
New Carpet Purchase or Other Flooring Purchase
Clean and Polish Hardwood Floors
Other Cleaning Services
If you remember, who were the technicians that cleaned for you?
Do you have any comments, suggestions, testimonials or any feedback for Happy Day Carpet Care?
How long did it take for your carpet to dry?
0 to 6 hours
6 to 12 hours
12 to 18 hours
18 to 24 hours
more than 1 day
more than 2 days
more than 3 days
Time it took for the carpet to dry
On a scale of A to F, Please rate Happy Day Carpet Care on Professionalism.
A - Excellent
B - Above average
C - Average
D - Below average
F - Failed in this area
We're the workers on time to your home or business?
YES
NO
I'm not sure.
On a scale of A to F, was the price that you were charged fair for the work that you had done?
A - Well worth every penny I spent. I am very happy.
B - A little more than I wanted to spend, but I am happy.
C - The price was definetly more than I wanted to spend. I would probably not want to pay this much again.
D - The price was very, very high. Too much for me.
F - The price was simply ridiculous.
On a scale of A to F, what was the quality of the work that was done?
A - Excellent
B - Good
C - Average
D - Below average - poor
F - Very bad quality
On a scale of A to F, How likely are you to hire Happy Day Carpet Care in the future?
A - I would definetly hire Happy Day Carpet Care again?
B - I most likely will hire again.
C - I might hire again or might not. - Not sure
D - There is a slim change of me hiring again.
F - I will never hire again.
On a scale of A to F, how likely are you to refer your friends and family to Happy Day Carpet Care for services?
A - I am for sure going to tell others about Happy Day Carpet Care.
B - There is a good chance that I would tell someone about Happy Day Carpet Care.
C - I may or may not tell someone about Happy Day Carpet Care.
D - I would probably not tell anyone about Happy Day Carpet Care.
F - I will certainly not tell anyone about Happy Day Carpet Care.
On a scale of A to F, how would you rate your overall experience with Happy Day Carpet Care?
A - Excellent - I am very impressed.
B - Above average - I think the work fairly good.
C - Average - I was not too impressed.
D - Below average - I am not happy.
F - I am very unhappy.
Would you like for us to call you in order to make things better?
YES
NO
Please enter your phone number on this form and the best times to call.
May we use your comments or good feedback to help promote Happy Day Carpet Care? Your contact information would be kept confidential and Your name would only be listed in a generic sort of way such as "Sandy T., Milwaukee, WI."
YES
NO
With your permission to promote as described in the last question, do you understand and agree that you will not receive any compensation from Happy Day Carpet Care or any of it's agents or associates? And do you further agree that by indicating "YES" here you are in affect signing your name giving us your complete authorization and approval?
YES
NO
Your signed authorization
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